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On AI, operations, and building better businesses.

Operations
Why hiring more people won't fix your operational chaos
More headcount usually makes the chaos worse. Here's why — and what to do instead.
Read article → AI
The 5 signs your business is ready for AI — and 3 signs it's not
An honest guide to knowing if the timing is right.
Read article → Founders
Why founders become the bottleneck — and how to fix it
Every founder reaches a point where the business can't move without them.
Read article → Operations
What actually happens when you automate too early
Automating a broken process doesn't fix it. It makes it break faster.
Read article → AI
The difference between AI tools and AI systems
Most businesses buy tools. What they actually need are systems.
Read article → Industry
How to know if an AI agency is actually going to help you
The AI agency market is a mess. Here's how to spot who's worth talking to.
Read article →